Your Total Balance page is one of the important pages in your Wallet section. 


The page is full of information about your balance, transactions, next cash-out dates. 

In this article, you’ll read about every detail of your total balance page in the wallet like:

  • Total Balance and its breakdown

  • Next Cash-out 

  • Transactions table

Let’s dig in for more information about the details of your page: 







  • Total Balance and its breakdown

When you first open your total balance page you find your Net Total Balance mentioned with a clickable note to view breakdown. 


When you view your breakdown you find two sides one is your Credit part in green and the other is your Debit part in red

Your Credit part includes the following transactions: any cash collected, cash refunded, recharged balance, and compensations. And they are added to your balance.

Your Debit part includes the following transactions: cash-outs, shipping fees, packing materials fees, Insurance fees, and VAT. And they’re deducted from your balance.


So simply, if you deducted your total credit from your total debit, you’ll get the total balance shown on your Total Balance page.




  • Next Cash-out 


On your Total Balance page, head to the right side of your screen to view your next cash-out date and frequency. 


Note 1: Your cash-out frequency is set based on the volume of your orders per month.

Note 2: If an order is still in progress, it won't be calculated. 

Note 3: A completed order means one that has reached its final state, whether it was a successful completion like “Delivered,” “Collected,” “Exchanged & Returned,” or “Returned or even unsuccessful ones like “Returned to Origin.” 


  • Transactions table

One last part on your Total Balance page to view is the Transactions table. 

You can find each Wallet transaction documented daily with the Action required for it, whether its view breakdown or view receipt or Download sheet options based on the type of transaction.


So, Make sure you know these Wallet transactions.

Six transactions are happening on your wallet daily:

  1. Collected Cash Cycle

  2. Bosta Fees

  3. Cash-out

  4. Compensation

  5. Packing Material Fees

  6. Recharge Balance

Got any questions?

Shoot us an email at help@bosta.co