Orders Inquiries

Order Status Inquiry
Scenario / Logic Label / Category  In case the business/ consignee asked for the order status: Ask him for the order number or the consignee's...
Thu, 9 Feb, 2023 at 11:43 AM
Orders Modifications
TABLE OF CONTENTS If the order Starus is still Created  If the order Starus is (Picked up - Received at the warehouse - In transit -Assigned Route)  If ...
Tue, 14 Mar, 2023 at 12:35 PM
Order cancellation
TABLE OF CONTENTS  Created  Picked up - Received at the warehouse - In transit -Assigned Route Out for delivery - Received an Exception If the order...
Wed, 26 Apr, 2023 at 2:36 PM
Delay order
Scenario / Logic In case the business is complaining about a delay order: In case the last mile is a Bosta Hub: You should send a ticket to con...
Sun, 4 Jun, 2023 at 4:08 PM